Troubleshooting

Teams Outlook add-in missing after uninstall Classic Teams

Last week we were getting reports from employees that the Teams add-in in Outlook suddenly disappeared. After some research we discovered this happened because the Classic Teams was uninstalled automatically in the background by the Microsoft policy. These employees already were working with Teams 2.0. There are a few ways to get the Outlook add-in working again. In this post I will show how you can fix this, form a manual action to running a script.

Continue reading “Teams Outlook add-in missing after uninstall Classic Teams”

Fix 7-zip vulnerability help file

A vulnerability was found in 7-Zip 21.07 that can be exploited through the 7-Zip Help file. This post will show how to remediate this vulnerability by deleting the 7-zip.chm file. In this post I will show you 2 ways you can accomplish this:
With a MECM (SCCM) configuration item deployment and with Intune script. In this post I will remediate the 7-zip (all versions) 64 bits version with MECM, and only the 21.07 (32 and 64 bits) version with Intune.

Continue reading “Fix 7-zip vulnerability help file”

Fix Microsoft 365 apps activation issue

I am currently testing deployment of the MS 365 apps. But we are running into the following error when users are trying to activate the MS 365 apps: Another account from your organization is already signed in on this computer. Enter a product key instead. This happens when users are already signed into older Office versions with their old User Principale Name (UPN) and it was changed was changed before the installation of the MS 365 apps. In this post I will explain the issue and show the solution to prevent this issue and to fix it when you have got the activation issue.

Continue reading “Fix Microsoft 365 apps activation issue”

Issues after Google Chrome enterprise upgrade

I recently updated Google Chrome Enterprise version 84.0.4147.125 x64 to version 86.0.4240.111 x64. After the upgrade some users had issues. Users that had set Chrome as their default browser before the upgrade could not open URL’s anymore. Some shortcuts that we created to open a specific URL with Chrome by default even if the default browsers wasn’t Chrome didn’t work anymore. In this post I will explain what happened and how you can fix the issues if your would run into them.

Continue reading “Issues after Google Chrome enterprise upgrade”

Start menu not working: Critical Error

After installing the Cumulative Update KB4570333 released the 8th of September (W10 1809) we got some calls from users that the start menu didn’t work anymore. There also was a Critical Error shown when clicking the start menu button. In this post I will show you how to fix this error.

Continue reading “Start menu not working: Critical Error”

Touchpad not working in WinPE with HP EliteBook G7 series

Today I found out with one of my colleagues that the touchpad of the HP EliteBook G7 series didn’t work in WinPE. We were making preparations for an OSD installation. In this short post I will let you know what the solution was to fix this issue.

Continue reading “Touchpad not working in WinPE with HP EliteBook G7 series”
Theme: Overlay by Kaira